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Customer Center
Useful Documents and Customer Service Information:
Documents are in pdf format unless otherwise specified.
- Impact Mail Tracking Service Impact Documents
- Direct Mail Information
- Addressing
- Ancillary Service Endorsements
- Basic Mailability and Processing Categories
- Business Reply Mail (BRM)
- Courtesy Reply Mail (CRM)
- Designing Flats for Automated Processing
- Envelope Size Chart
- Incoming Data Specifications
- Incoming Print File Specifications
- Mailpiece Design Checklist
- Meter Reply Mail (MRM)
- Postal Reform - Issues
- Postal Reform Issues (html)
- Postal Retirement (html)
- Post Office Closing and Consolidation (html)
- Postal Employees’ Disability Compensation (html)
- Universal Service and Postal Monopoly (html)
- What You Can Do (html)
- Postal Reform - Contacts/Letters
- Remove Your Name From a Mailing List
- Reply Mail Decision Tree
- Sales Tax - Fact Sheet 109
- Sales Tax - ST3 Tax Exempt Form
- Standard Mail - Nonprofit Eligibility
- Tabs and Wafer Seals
- Why are 3.5 wide windows dangerous
- What size window is safest
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